VIDU CRMViDU CRM
Pricing

Simple pricing that scales with your team.

Start free for one user: the entire pipeline, no credit card. Upgrade to Starter for automation & AI, or Enterprise for dedicated infrastructure and SLA support.

Free for lifetime

Free

₹0/ forever

Everything one seller needs to run a full sales pipeline.

1 user
1 GB storage
Start Free

Includes

  • Full sales pipeline: leads, deals & kanban
  • Quotations with PDF export & email
  • Activities: calls, email, WhatsApp, meetings
  • Tasks, calendar & reminders
  • Accounts & contacts, Customer 360°
  • Reports & dashboard
  • Mobile app (iOS & Android)
  • CSV import / export
Community & email support
Most popular

Starter

₹1,499/ per month

Automation, lead scoring and AI to help a growing team sell faster.

Up to 10 users
5 GB storage
Start Starter

Everything in Free, plus

  • Workflow automation
  • Lead scoring & auto-routing
  • Approval workflows
  • AI insights & next-best-action
  • Sales targets & attainment tracking
  • Email marketing & drip sequences
  • Lead connectors that pull enquiries from your website
  • Role-based access control
  • Multi-currency quotations
Priority email support, business hours

Professional

₹2,999/ per month

Custom fields, custom objects and REST API for scaling teams.

Up to 20 users
15 GB storage
Start Professional

Everything in Starter, plus

  • Custom fields & custom objects
  • REST API access
  • Advanced RBAC & field security
  • Higher seat & storage limits
  • Priority onboarding help
Priority email + chat support

Enterprise

Custom

Dedicated infrastructure, white-label and an SLA for CRM at scale.

Unlimited users
50 GB storage
Contact Sales

Everything in Professional, plus

  • White-label branding
  • Dedicated database & subdomain
  • SSO & advanced security
  • Guided onboarding & migration
  • Dedicated success manager + SLA
Dedicated success manager + SLA
No credit card for Free Cancel anytime GST invoicing Your data stays isolated & encrypted
Support you can count on

Real people, real help, on every plan.

We support every customer, free or paid. Response speed and channels scale with your plan.

Community & email

Free plan

  • Help centre & docs
  • Email support
  • Product updates & guides

Priority email

Starter plan

  • Priority email support
  • Business-hours response
  • Onboarding assistance

Dedicated + SLA

Enterprise plan

  • Dedicated success manager
  • Guaranteed SLA response
  • Phone & priority channel
  • White-glove onboarding
FAQ

Questions, answered

Is VIDU CRM really free?

Yes, 1 user is free for lifetime. No credit card, no trial countdown. You get the full pipeline, quotations and activities. Paid team plans arrive later; you only upgrade when you add users.

Can it handle multi-currency and export sales?

Absolutely. VIDU supports multi-currency pricing and country-wise tax (GST/IGST/VAT), so export-oriented B2B teams can quote and sell across borders.

Is there a mobile app?

Yes, a mobile companion app for Android & iOS. Field reps log visits, capture orders and update follow-ups from anywhere with a connection.

How do quotation approvals work?

Quotes run through multi-level, threshold-based approval chains, with versioning and a run log, so discounting stays governed as your team grows.

Can I bring my existing data in?

Yes. The Utilities module offers templated CSV import with preview, rectify and commit steps, plus one-click export of any list and duplicate detection & merge to keep data clean.

How is my data secured?

Role-based access control with capabilities, row-level sales-hierarchy scoping and a field-level audit log on every record. Data is encrypted in transit and at rest.

Can my team see each other's leads?

Only where you want them to. Visibility follows your sales hierarchy, which runs seven levels from organisation down to route, so a rep sees their own book, a manager sees their team's and an administrator sees everything. Every workspace is isolated from every other at the database level, not by a filter in the application.

Does it handle demos, samples and site visits?

Yes, as real records rather than diary notes. Book a demo, a sample order or a site visit against a lead, staff it with a lead engineer and whoever else is attending, move it through your own stages, and it appears on each person's home screen and calendar. Sample orders carry line items, courier, docket number and dispatch and delivery dates.

Can an engineer fill in a site report with no signal?

Yes. Build the report form once from text, number, date, select, boolean, photo and signature fields, and the mobile app completes it offline. Answers, photos and the customer's signature are held on the phone and sync themselves when it reconnects, so a basement plant room is not a reason to write it on paper.

Can I set sales targets and track attainment?

Set targets by salesperson, team, product, region and period. Attainment updates itself from confirmed orders, so the scorecard is never a spreadsheet, and each person sees their own target and pace on their home screen on both web and mobile.

Can enquiries from my website come in automatically?

Yes. A lead connector polls your website or a partner feed on a schedule, maps each enquiry to a lead, de-duplicates against existing contacts by phone or email, and resolves the products each enquiry named against your catalogue so you can report on what people are actually asking for.

How much storage do I get?

Free includes 1 GB, Starter 5 GB, Professional 15 GB and Enterprise 50 GB, covering documents, business cards and site-visit photos. Usage is metered and shown against your plan in Settings and in the mobile app, and uploads are checked against the limit before they are stored.

What does it cost to get started, and how long does setup take?

Nothing, and minutes. Sign up, confirm your email and your workspace is provisioned with sensible master data already in place. Add your team, import your existing contacts through the templated CSV import, and you are running.