Governance built into every record
VIDU CRM is designed for teams that need control: who sees what, who did what, and proof of both.
Role-based access control
Five roles (owner, admin, sales manager, sales person, viewer) with granular capabilities. Users only see and do what their role permits.
Row-level scoping
Visibility follows your 7-level sales hierarchy (org → channel → division → area → office → team → route), so reps see their book and managers see their team's.
Field-level audit log
Every editable record keeps a complete, attributable history of what changed, by whom and when. Nothing happens off the record.
Encryption everywhere
Data is encrypted in transit (TLS) and at rest. Sensitive credentials like SMTP passwords are encrypted in the database, never exposed to the UI.
Multi-currency & tax
Country-wise tax (GST/IGST/VAT) and multi-currency pricing keep quotations and orders compliant across borders.
Governed approvals
Multi-level, threshold-based approval chains on quotations keep discounting and commitments under control as you scale.
Flexible deployment
Run VIDU on managed cloud infrastructure with backups, or deploy to your own environment. Media storage is swappable to S3-compatible object storage.
Least-privilege by design
Authenticated APIs, per-user tokens and viewer read-only modes mean access is granted deliberately, not by default.
Your data stays yours
We never sell your data. Access is least-privilege by default, every change is audited, and you can export your records at any time. Security questions for a rollout? We're happy to walk your team through it.
1 user, free for lifetime
Run your full sales pipeline on VIDU CRM at no cost, no credit card, no trial clock. Upgrade only when your team grows.
Prefer to talk first? Contact our team.