Privacy Policy


VIDU CRM Privacy Policy

Effective Date: [Date]

1. Introduction

YANTRADHIGAM LABS PRIVATE LIMITED ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, share, and disclose your personal information when you use our VIDU CRM (the "Product").

2. Information We Collect

We collect various types of information when you use the Product, including:

  • Personal Information: This includes information that can identify you as an individual, such as:
    • Contact information (name, email address, phone number)
    • Demographic information (age, gender, location)
    • Login credentials (username, password)
    • Payment information (if applicable)
  • User Activity Data: This includes information about your interactions with the Product, such as:
    • Pages you visit and features you use
    • Data you enter into the Product
    • Time and location of your access
    • Device information (IP address, browser type, operating system)
  • Third-Party Data: We may also collect information about you from third-party sources, such as social media platforms or your device settings, with your consent or as permitted by law.

3. How We Use Information

We use the information we collect for various purposes, including:

  • To provide and improve the Product, including by personalizing your experience
  • To manage your account and provide customer support
  • To send you important information about the Product, such as updates, security notices, and promotional offers
  • To understand how users interact with the Product and improve its overall functionality
  • To comply with legal and regulatory obligations

4. Data Sharing and Storage

We may share your information with third-party service providers who help us operate the Product, such as hosting providers, data analytics companies, and email marketing platforms. We will only share your information with these providers as necessary to provide the Product and comply with applicable laws.

We store your information on secure servers located in Banglore, India. We use various security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. User Choices and Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your information or withdraw your consent to the processing of your information at any time. To exercise these rights, please contact us at master@viducrm.com.

We will respond to your requests in accordance with applicable data protection laws. Please note that there may be limitations on your rights to access, correct, or delete your information, as permitted by law.

6. Children's Privacy

Our Product is not intended for children under the age of 14. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at master@viducrm.com.

7. Changes to the Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Product. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at master@viducrm.com.